Palazzo

For all orders exceeding a value of ₹999 shipping is offered for free.

Returns will be accepted for up to 7 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item.

Otherwise, standard shipping charges apply. Check out our delivery Terms & Conditions for more details.

Conditions for return/exchange :

• Please notify us through email to pvg@pvggroup.co.in of receipt of a Damaged / Defective product within 24 hours of receipt of goods with reason for return or exchange. No other communication channels are entertained for informing this.
• Lingeries, Briefs, Panties, Lingerie sets, Socks and any other innerwear are not returnable and not exchangeable.
• Products/Items should be UNUSED. It should be unwashed. Mainly, garments which may have trailed for more than 1 time may lose its original shape and may render unfit for further sale. So, customers should return the garment as if as it is in original state and in saleable condition.
• Products should be returned in their original packaging along with the original price tags, all other tags, labels, invoices and all other attachments to goods.
• It is advised that the returning products should be safely and adequately packed so that there is no further damage of goods in transit.